Enquire
FREQUENTLY ASKED QUESTIONS

THE DETAILS,
BEFORE THE
DRIVE.

Clear answers to the questions that usually come before a premium vehicle booking.

FAQ

START WITH
WHAT YOU
NEED TO KNOW.

Exact hire terms vary by vehicle and booking. Where the question is vehicle-specific, the bookings team will confirm it in writing.

01BOOKINGHow do I book a vehicle?+

Send the bookings team your date, preferred vehicle, collection point, destination, estimated duration and occasion. Availability and booking requirements can then be confirmed.

02FLEETAre all vehicles always available?+

No. Availability depends on the exact vehicle, date and booking format. The team can suggest the closest available alternative when a first choice is unavailable.

03CHAUFFEURCan I book a chauffeur?+

Yes, chauffeur-led bookings are a core part of the VELTORE service. Tell us the route, passenger count and timing so the journey can be planned properly.

04HIREIs self-drive available?+

Hire format depends on the vehicle, driver eligibility, insurer requirements and the individual booking. Ask the bookings team about the exact car you want.

05WEDDINGSCan you provide multiple cars for a wedding?+

Multi-vehicle bookings can be discussed subject to availability. Share the ceremony, reception and passenger movements so the team can understand the full requirement.

06AIRPORTDo you provide airport transfers?+

Yes, premium airport transfer requests can be arranged using suitable vehicles and chauffeur service, subject to availability.

07EVENTSCan vehicles be used for shoots or content?+

Production and content bookings can be discussed. Include the location, hours, intended use and any movement requirements in the enquiry.

08BOOKINGWhat information is needed for a quote?+

Date, times, collection and destination, preferred vehicle, occasion, passenger count, estimated hire duration and any special requirements are the most useful starting points.

09PAYMENTWhen is a booking confirmed?+

A booking should only be treated as confirmed once VELTORE has confirmed availability and supplied the applicable booking or payment requirements.

10TRAVELCan you cover journeys outside Birmingham?+

VELTORE is positioned for UK bookings. Exact coverage, collection charges and journey feasibility depend on the individual request.

STILL NEED AN ANSWER?

TALK TO THE
BOOKINGS TEAM.

READY TO ENQUIRE?

TELL US
THE CAR,
DATE & ROUTE.

Tell us the date, vehicle, journey and occasion. We will shape the rest around you.

Start an enquiry